Keyword: organization

Implementing hierarchized care: A case study

Quebec’s Mental Health Action (MHAP) 2005-2010 proposes a reorganization of mental health services based on hierarchized care. This hierarchization consists of defining the care provided and the clients served by different service providers, as well as the interface management mechanisms between levels of care. Its objective is to improve the efficiency of the care system through better complementarity between service providers and by ensuring an increased continuity of care between them.

A major public health issue

In the past two decades, work and employment relations have undergone huge transformations. With regards to work organization, new management methods have resulted in high intensity work, bringing about an increase in the pace and rhythm of work, tighter control on individual production and elimination of idleness.